Get Quotes from Top Appliance Repair Services in Laredo, TX

Questions to Ask Before Hiring an Appliance Repair Service in Laredo

In sweltering, muggy, and windy weather like Summer in Laredo, you need your refrigerator and AC to cool down and use your washing machine more because of sweaty clothes. Appliances help us to live comfortably, and at some point, they will break down. A prompt repair will stop further damage that may lead to an expensive replacement. Luckily, you find several appliance repairers in and around the city willing to fix a fault at a moment's notice.

However, before you hire an appliance repair service in Laredo, it is smart to ask the following questions:

What Do I Need to Know Before Hiring an Appliance Technician in Laredo?

Appliance repair technicians in Laredo specialize in fixing and maintaining household appliances. Though Laredo does not require local registration or licensing for appliance repair technicians, the Texas Department of Licensing and Regulation (TDLR) requires appliance technicians to be licensed before performing tasks that involve installing new appliances in residential buildings and fixing cooling, refrigerating, and heating appliances like air conditioners and refrigerators.

While professional Laredo appliance technicians have the skillset to work on different types of appliances, many of these technicians often choose to specialize in particular areas of appliance repair, like:

  • Product-based Repairs: These appliance technicians specialize in fixing and servicing one or more products from a particular appliance manufacturer, like Samsung, IKEA, Whirlpool, Bosch, and LG.
  • Energy Source-based Repairs: These appliance technicians specialize in fixing and maintaining electric or gas appliances. A few other appliance technicians may specialize in diagnosing and fixing hybrid/dual-fuel and solar-powered appliances.
  • Appliance-based Repairs: These technicians specialize in fixing and servicing a specific type of appliance, irrespective of the product manufacturer.
  • Size-based Repairs: Appliance technicians specialize in diagnosing and fixing larger-sized appliances commonly found in commercial settings.

Listed below is the average life expectancy of most major household appliances (in years):

  • Washing Machines: 8 - 10
  • Compactors: 6 – 7
  • Dishwashers: 8 – 10
  • Refrigerators: 10 – 12
  • Dryers: 10 – 13
  • Freezers: 10 -15
  • Garbage Disposers: 10 – 12
  • Ranges/Oven Hoods: 10 – 16
  • Microwave Ovens: 8 – 10

Your appliance's lifespan and durability depend on its make, model, level of maintenance, and use. Nonetheless, always call a professional Laredo appliance technician if you notice any of the following, regardless of how new your appliance may be:

  • The appliance is leaking water
  • You notice general malfunctions
  • You notice unexplained moisture in or around the appliance
  • You detect smoke, sparking, or burning smells from the appliance
  • There is a noticeable increase in your energy costs when you use the appliance

Are You Licensed as an Appliance Repair Technician in Laredo?

Appliance repair technicians do not need a locally issued license to provide their services in Laredo. However, any appliance repair technician in the city who installs new appliances like microwave ovens, washers, dryers, and ovens on residential property must obtain a Residential Appliance Installer License from the Texas Department of Licensing and Regulation (TDLR). Likewise, technicians who repair or service cooling, refrigerating, and heating appliances like air conditioners and refrigerators need a separate TDLR-issued Air Conditioning and Refrigeration Contractor License. Performing these services in Laredo without appropriate licensing is considered a criminal offense and attracts statutory and administrative sanctions of up to $5,000 in fines.

Per federal law, a Section 608 Technician Certification obtained from an EPA-approved agency is also required for appliance repair work involving refrigerant-containing appliances.

Confirming your intended appliance repair technician has complied with all necessary licensing and certification requirements is vital in ensuring you receive satisfactory services at the end of the day. You can verify state-issued licenses by using TDLR's License Search tool.

You can also direct questions concerning Laredo's appliance repair technicians' licensing requirements to the Laredo Building Development Services Department (BDSD) at (956) 794-1625.

What Rates Do You Charge for Appliance Repairs in Laredo?

Appliance repair technicians in Laredo charge average labor rates of about $50 - $120 per hour - overall repair costs are influenced by factors like:

  • The type of problem
  • The type of appliance
  • The urgency of the repair
  • The appliance's energy source
  • The cost of necessary replacement parts

Listed below are estimates for repairing some common household appliances in Laredo:

Dryers:
$80 - $420
Washers:
$55 - $450
Freezers:
$100 - $500
Cooktops:
$80 - $380
Microwaves:
$60 - $375
Refrigerators:
$50 - $400
Ice Makers:
$125 - $250
Dishwashers:
$120 - $300
Stoves/Ovens:
$90 - $420
Room AC Units:
$90 - $850
Water Dispensers:
$55 - $355

To avoid getting scammed by dishonest repair technicians, we recommend you get and compare quotes from at least three technicians before hiring.

Are You Certified by the Manufacturer to Repair This Appliance?

The term "factory-certified" is used to refer to appliance repair technicians who appliance manufacturers have approved to provide advanced diagnostic, repair, and maintenance services on their products. While hiring factory-certified appliance technicians may cost a bit more, this expense is balanced out by several benefits, such as:

  • Warranty protection
  • Assurance that experienced professionals will handle your repairs
  • Access to authentic replacement parts and direct technical support from your appliance's manufacturer

When factory-certified technicians for your appliance are unavailable near you, you can consider checking for certifications from renowned appliance repair organizations like the International Society of Certified Electronics Technicians (ISCET) and the United Appliance Servicers Association.

Do You Replace Parts with Original Equipment Manufacturer (OEM) Parts?

Confirming that your prospective appliance technician uses Original Equipment Manufacturer (OEM) parts. These OEM parts are appliance components and accessories made by the actual product manufacturer (unlike generic parts, which are made by companies that may or may not be affiliated with the original appliance manufacturer). OEM parts are more compatible with your appliance than generic parts. They are also more durable, have better quality, and offer warranty protection, making them the better option for appliance repairs.

However, when the needed OEM parts for your appliance repair cannot be sourced from the original appliance manufacturer or local supply stores, generic parts may be used. Nevertheless, always request a warranty from your repair technician that covers the repair work, regardless of the types of parts used.

Will My Home Warranty Cover the Cost of Repairing the Appliance?

Home warranties are contracts that cover repairs and replacements of home systems and appliances that fail because of wear and tear. The difference between home warranties and homeowners insurance is what they cover. Home insurance covers damage to your entire home and belongings caused by fire, theft, and natural disasters, while home warranties only cover specified appliances.

Although home warranties generally limit their coverage to faults and breakdowns that result from wear and tear, some contracts may also include cover for damages from inadequate maintenance and improper repair. However, most standard home warranties don't cover pre-existing faults and damages resulting from improper appliance installation or appliance misuse.

Therefore, it is important to carefully read the terms and conditions before purchasing a home warranty to understand what is and is not covered before signing.

Are You a Fully Insured and Bonded Laredo Appliance Technician?

Although there are no mandatory insurance requirements for appliance repairmen in Laredo, ensuring the appliance repairman you hire is insured is important in assessing their suitability for the task and protecting you from financial liabilities that may result from work accidents. Appliance technicians who engage in refrigeration and air conditioning repairs and servicing must maintain commercial general liability insurance of at least $300,000 per occurrence at all times to be eligible for state-issued licenses. The same goes for appliance technicians who engage in residential appliance installation.

You can confirm whether your appliance repair technician is insured by requesting a copy of their insurance certificate and contacting the named insurance provider to validate it. You can also get more information on mandatory insurance requirements for appliance repairmen who hold state-issued technician licenses by contacting the Texas Department of Licensing and Regulation at (800)-803-9202.

How Do I Resolve Any Issue I Have with Appliance Repair Services in Laredo?

You can resolve issues with your appliance repair services in Laredo by filing a complaint with the Consumer Protection Division of the Texas Office of the Attorney General online. Complaints can also be filed with this office by calling its hotline at 1-800-621-0508 or by mailing a pdf consumer complaint form to:

Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548