Get Quotes from Top TV Repair Services in Fort Worth, TX
Questions to Ask Before Hiring a TV Repairman in Fort Worth
Even though TVs are one of the most common electronic devices found in American homes, they are still intricate pieces of equipment that are subject to malfunctions and failure at any time. Sometimes, the issue may be relatively simple, like your TV being stuck on a channel, or more complex like the TV conking out and refusing to turn on. Whatever the case, it is best to get a qualified professional to inspect your malfunctioning TV rather than attempting a DIY repair and possibly worsening the problem. For less than $26 per hour, a good Fort Worth-based TV repair technician will ensure that:
- Your TV is repaired per its manufacturer's specification
- The right parts are used
- You are protected from electrical hazards and other repair-related accidents.
- You save money on replacing the TV
- Your warranty is not voided
When looking for good TV repair services in Fort Worth, asking the questions provided below will help you choose experienced and reasonably priced TV repair technicians who can get your faulty TV working normally again as quickly as possible:
- Do You Repair All Types of TVs?
- Do You Deal with All the Brands of TV?
- Can You Advise if I Repair or Replace My TV?
- Are All Your Repair Experts Certified?
- Do You Offer Same-Day Repair Services?
- Do You Hold the Relevant License for TV Repair Technicians?
- What Other Related Services Do You Provide?
- Do You Offer Genuine Spare Parts?
- Are Your Repair Services Covered by a Warranty?
- How to File a Complaint Against a Bad TV Repair Service in the Fort Worth
Do You Repair All Types of TVs?
Making sure that your TV repairman is familiar with your TV's make and model, particularly concerning the features listed below, is vital in determining their ability to provide satisfactory services:
- Screen Type: flat or curved screens are the main types of TV screens readily available in modern TVs. The main difference between the two is that curved-screen TVs provide acceptable viewing angles from any seating position, but flat-screen TVs usually need you to sit directly in front of them for a good view.
- Display Technology: display technologies that are typically used in TVs include:
- Direct View/Cathode-Ray Tube (CRT): older TVs typically use this type of display technology, and they are generally smaller but bulkier and less expensive than newer TVs. CRT TVs have fast refresh rates and can be used with any resolution or device, but they also consume a lot of energy.
- Plasma: plasma TVs offer sharper and more contrasted images when compared to CRT TVs. However, the clarity of their images usually deteriorates over time. Despite the relatively low cost of these types of TVs, this display technology is viewed as being antiquated.
- Digital Light Processing (DLP): compared to plasma TVs, these TVs are lighter, thinner, and considered more durable. However, many modern TV models no longer utilize DLP display technology.
- Liquid Crystal Display (LCD): while LCD TVs are lighter, thinner, and more energy-efficient than CRT and plasma TVs, their refresh and response rates are typically lower. These TVs also do not usually have good viewing angles.
- Light Emitting Diode (LED): LED TVs are significantly more expensive than LCD TVs, but make up for this by using less energy and having better and clearer image quality. Variations of this technology, such as OLED, QLED, and AMOLED, which have even greater image quality and lower energy consumption than LED TVs, are being increasingly utilized in newer TV models.
- Extra Features: these generally consist of brand or model-specific TV features like High Dynamic Range, Ultra-High Definition, smart TVs/internet connectivity, and voice activation
Never hire a TV repairman who is unfamiliar with the make or model of your TV since this indicates they lack the knowledge and skills necessary to fix it. You should also confirm the TV repairman's area of expertise before making any commitments to them and ensure that any promises and agreements concerning your requested services are made in writing.
Do You Deal with All the Brands of TV?
Several brands of TVs can be found in homes across Fort Worth. These include:
Brand | Highlights | Drawbacks | Calling Card |
---|---|---|---|
Samsung | Impressive TV quality 4K & 8K options Smart TV options |
Pricey | QLED and QD-OLED |
Sony | Great sound and picture quality HDR and Smart TV options are readily available Eco-friendly |
Pricey | Cognitive Processor XR Chip and Mini-LED |
LG | Sleek designs Affordable models Smart TV options |
No HDR 10+ support | OLED |
Hisense | Great value at low prices Sizes of up to 100" available |
Processing issues | Variety |
TCL | Roku and Google compatible Up to 8K Affordable options |
Processing and picture quality may not be up to par with pricier models | Value |
Vizio | Affordable 4K resolutions |
OS may lag and be buggy | Quantum |
While many professional TV repair technicians in Fort Worth are capable of fixing different TV brands, it is crucial to ensure that your preferred technician has experience working on your TV's specific make and model. This is because many TV brands often have model-specific features, and hiring a technician unfamiliar with these features can result in unsatisfactory service delivery at the end of the day.
Therefore, before any repairs are started on your TV, ensure the technician is qualified, experienced, and familiar with the TV's particular brand, model, screen type, and display technology.
Can You Advise if I Repair or Replace My TV?
While getting a TV repair service is usually the right choice when dealing with faulty TVs, certain situations may warrant replacing the TV instead. These include:
- The TV is older than ten years
- The TV has been physically damaged
- You have repaired the same problem more than once
- The TV has hardware issues
- The problem has affected the TV's panel
Experienced and trustworthy TV repair technicians will usually inform you whether your faulty TV can be fixed or if it would be more cost-effective to replace it. Nonetheless, you may also determine whether your malfunctioning TV is worth fixing and prevent yourself from being conned by unscrupulous technicians who are only looking to rake in the diagnostic and service fees by doing the following:
- Troubleshooting: check your TV's user manual and the TV manufacturer's website for information on the problem and possible solutions
- Research costs: research the cost of repairing the TV and compare it to the cost of purchasing a new one.
- Additional considerations: consider external factors that can influence the decision to get a new TV. For instance, many homeowners prefer getting a new TV when moving into a newly built or renovated home.
Are All Your Repair Experts Certified?
Looking into your intended TV repairman's technical background is an effective way to assess their capacity for optimal service delivery. Professional Fort Worth-based TV repairers generally complete formal training programs and obtain diplomas or certifications from internationally renowned electronics repair-related organizations and nearby trade schools, such as:
- The International Society of Certified Electronic Technicians
- The Electronics Technicians Association International
- Tarrant County College
Remember always to verify any credentials your intended TV repairman claims to have with the relevant issuing organization. Also, confirm that the TV repairman has direct access to the manufacturer of your TV brand. This way, they can get technical support from them if necessary.
Do You Offer Same-Day Repair Services?
Some of the most commonly experienced TV malfunctions and problems in the Fort Worth area include:
- Distorted images
- No sound or picture
- Lines appearing on the screen
- Grayed-out screen
- Poorly synced audio or video
- Color blanching or leaking
- Out-of-proportion images
- Dark and dull pictures
- Ill-fitting images
- Powering off on its own
- Remote control no longer works
- Loses internet connection
Finding out how quickly your TV's problems can be fixed allows you to plan around the interruption to your regular TV-watching schedule caused by the malfunctioning TV. Although experienced TV repair technicians in the city can usually resolve many of these problems in a matter of hours, you should always receive confirmation from your chosen technician.
Also, find out if the TV can be fixed in your home or if the technician will have to take it to their workshop. For example, fixes that involve replacing broken screens, dead motherboards, fried circuits, and faulty panels typically have to be done at the technician's workshop and often take more than 24 hours.
Lastly, be wary of any technician who declines to give you an estimated completion time or date for your requested repair service.
Do You Hold the Relevant License for TV Repair Technicians?
There are no mandatory licensing requirements for TV repair technicians in Fort Worth. However, TV repair technicians typically meet certain conditions before starting and conducting business in the city. These generally include:
- Determine an appropriate business structure and either register with the Tarrant County Clerk's Office or incorporate with the Texas Secretary of State's Office, whichever is applicable
- Complete appropriate federal, state, and local tax filings with the IRS, the Texas Comptroller of Public Accounts' Office, and the Tarrant County Tax Collector-Assessor
You can get more information on the requirements for starting and conducting business as a TV repair service in Fort Worth by contacting the city's Economic Development Department and Office of Small Business at (817) 392-6021 and (817) 392-2622, respectively.
What Other Related Services Do You Provide?
A lot of skilled TV repair technicians in Fort Worth also provide additional electrical and appliance-related services, like
However, before finalizing any hiring agreements with your intended TV repairer, ask if they also provide any non-TV repair services you might require. Ensure that you both agree on their rates for these services. Finding out if you will receive a discount for requesting more than one type of repair service is another smart move.
Note that the brand, make, and model of the appliance or electronic device that has to be fixed will largely determine the total cost of these additional services.
Do You Offer Genuine Spare Parts?
The types of parts you use to fix your TV significantly impact how well it will ultimately work after the repairs are done. Thus, once you have established that your intended TV repairman is adequately experienced and skilled, double-check to be sure that they will be using Original Equipment Manufacturer (OEM) TV components for the job.
Note that OEM parts generally cost more than generic ones. However, the initial cost of purchasing these types of parts is offset by several benefits that save you money in the long run, like
- Warranty protection
- Durability and high quality
- Compatibility with your TV
Be aware that it can take anywhere from a few hours to four or five business days to find the right OEM parts for your TV. Likewise, your TV repairman might ultimately be unable to source these parts, particularly if the production of your TV model has been halted. In a situation like this, you may have to make do with using generic parts for the repair.
Are Your Repair Services Covered by a Warranty?
Reliable TV repairers typically offer their customers warranties for their services to guarantee them that the job was done expertly and with high-quality parts. As such, you should consider it a red flag if your intended technician either does not or seems unwilling to offer you a warranty, as this often indicates unprofessionalism and poor service delivery on their part.
TV-related warranties are usually valid for up to one year, and their scope and conditions are generally set by the TV manufacturer and TV repair technician that issues them. However, many of these warranties do not cover damages caused by:
- Normal wear and tear
- Power line surges
- Misuse
- Improper maintenance
- Natural disasters
- Vandalism
- Burn-in and image retention
- Improper installation
- Shipment-related damages
- Cosmetic damages
Be aware that some warranties stipulate that a manufacturer-approved TV repairer must fix covered damages, and sometimes, the nature of the damage may require that the TV is sent back to the manufacturer for more extensive repairs or a replacement.
Some big-name local electronics retailers like Walmart, Conn's, and Best Buy also offer interested customers an extended protection plan for purchased TVs that offers coverage beyond what is typically provided by standard TV warranties. Note that the validity period, scope, and conditions of these extended warranties are also set by the electronics retailer that issues them.
Listed below are some pros and cons of purchasing an extended protection plan for your TV:
Pros of Extended Protection Plans | Cons of Extended Protection Plans |
---|---|
Provides additional coverage for TVs | Can be quite expensive |
Can be used after the original manufacturer's warranty expires | Cost is not usually justified for low-end TVs |
Offers extra peace of mind | Repairs covered usually cost less than the actual plan |
It is always a good idea to request a written copy of any warranties you are offered, as this helps you review their terms and conditions and ensure that you do not void them.
How to File a Complaint Against a Bad TV Repair Service in the Fort Worth
The Texas Attorney General's Office is the primary consumer protection agency for Fort Worth, and residents of the city can file complaints against bad TV repair services with this office.
Every year, the Texas Attorney General's Office handles over 30,000 complaints from consumers across the state concerning a wide range of issues, including misrepresented and unsatisfactory services. As such, when looking for professional TV repair services in Fort Worth, you must watch out for warning signs that you may be negotiating with a shady repairman. Some of the tricks that these dishonest individuals use to defraud unwary consumers include:
- Intentionally damaging unaffected parts of the TV or "discovering" other serious issues with the TV to increase their bill.
- Quoting prices for OEM parts and using generic parts instead
- Falsely asserting that TVs with repairable defects need to be replaced
- Lying about their technical background
- Insisting on full payment upfront
By taking note of the following tips, you can avoid falling victim to the schemes of shady TV repairers in Fort Worth:
- Request free initial inspections and cost estimates from up to three different TV repair technicians and compare their prices
- Always verify any credentials your intended TV repair technician claims to hold
- Properly research any technician you want to hire and use platforms like the Better Business Bureau, Yelp, and Google Reviews to look up reviews and testimonials on them.
- Never pay the total amount for your repairs in advance
- Keep an eye on the technician if the repair is being done in your home
- Confirm that you will be given a warranty for the services rendered and a receipt for any purchased parts
In situations where you receive unsatisfactory TV repair services or fall victim to a TV repair scam in Fort Worth, you can file a complaint against the TV repair technicians involved by contacting the Texas Attorney General's Office at 1-800-621-0508. Complaints can also be filed with this office online or by mailing a consumer complaint form to
Office of the Attorney GeneralConsumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
Table of Contents
- Do You Repair All Types of TVs?
- Do You Deal with All the Brands of TV?
- Can You Advise if I Repair or Replace My TV?
- Are All Your Repair Experts Certified?
- Do You Offer Same-Day Repair Services?
- Do You Hold the Relevant License for TV Repair Technicians?
- What Other Related Services Do You Provide?
- Do You Offer Genuine Spare Parts?
- Are Your Repair Services Covered by a Warranty?
- How to File a Complaint Against a Bad TV Repair Service in the Fort Worth