Get Quotes from Top Carpet Cleaning Services in El Paso, TX

Questions to Ask Before Hiring a Carpet Cleaner

Unless you are a Pro at handling cleaning chemicals and understand the specific technique required to get dirt, mite, odor, and stains off your kind of carpet, do not attempt a DIY deep cleaning. Otherwise, you may be left with a mold-infested, discolored, or completely damaged carpet. However, for less than $0.50 per square foot, you can hire a professional carpet cleaning service in El Paso to get the job done satisfactorily. When in search of a cleaning service in the city, ensure to ask the following questions to determine whether they are good enough

How Much Do You Charge Compared to Other Carpet Cleaning Companies in Columbus?

You should always estimate the cost of the required carpet cleaning services before signing contracts with any El Paso carpet cleaners. The majority of carpet cleaning companies in Jacksonville base their costs either on per-square-foot rates, where customers are charged per square foot cleaned, or on per-room rates, where a set fee is charged for cleaning each room. The total of these payments is frequently affected by a number of variables, including those listed below.

  • Furniture moving fees as well as additional labor costs
  • The carpet's dimensions and type
  • The cleaning process and supplies used
  • The project's urgency
  • The state of the carpet
  • Other services like cleaning up after water damage, removing stains and odors, and room cleaning

Before making a choice, you should consider getting quotations from at least three different companies and comparing them. In El Paso, a lot of reputable carpet cleaners offer free service quotes. Consider hiring a different carpet cleaning if a carpet cleaner refuses to provide you with an estimate before you sign any paperwork or if any estimate you obtain is considerably higher or lower than the others. This often indicates that a carpet cleaning business is unreliable and might be trying to defraud you.

The price ranges for various carpet cleaning services offered by reliable carpet cleaning companies in El Paso are listed below.

Carpet Cleaning Cost Estimates per Square Foot:

250 square feet
$30 - $100
500 square feet
$100 - $200
1,000 square feet
$200 - $400
1,500 square feet
$300 - $500
2,000 square feet
$400 - $800
2,500 square feet
$500 - $1,000

Carpet Cleaning Cost Estimates per Room:

1 room
$45 - $80
2 rooms
$45 - $165
3 rooms
$80 - $300
4 rooms
$90 - $300
5 rooms
$140 - $600

Carpet Cleaning Cost Estimates Based on Cleaning Method:

Steam/Hot Water Extraction
$100 - $350
Carpet Shampooing
$100 - $250
Dry Cleaning
$60 - $130
Bonnet
$30 - $90
Encapsulation
$80 - $200

Carpet Cleaning Cost Estimates Based on Carpet Type:

Synthetic fiber carpets
$60 - $300
Natural fiber carpets
$100 - $450

Carpet Cleaning Cost Estimates Based on Type of Service:

Green carpet cleaning
$110 - $230
Carpet stain removal
$30 - $430
Upholstery cleaning
$50 - $100
Pet stain and odor cleaning/removal
$30 - $50 per hour
Stair carpet cleaning
$2 - $5 per stair
Water extraction
$400 – $2,000
Furniture moving
$10 - $40
Carpet patch repair
$100 - $250
Carpet re-stretching
$100 - $300
Source: U.S. Bureau of Labor Statistics

Do You Conduct Background Checks on Your Carpet Cleaning Technicians?

You must verify the reputation of the carpet cleaner you select. Simply put, judging someone's fitness for a job just on the basis of their skills and experience is insufficient. Most companies today do background checks on potential hires to verify their dependability. These checks are also advised for services like carpet cleaning. Because they will have access to your home, it is essential to find out whether a cleaning service performs background checks on its employees before hiring them. Take it as a warning if the carpet cleaning business cannot promise that it will check the backgrounds of its personnel.

By conducting a comprehensive background check, a carpet cleaning firm may select trustworthy personnel who won't ruin their image by swindling clients out of their homes. The following historical data about an employee's life is made available by these background checks:

  • Worker’s compensation records
  • State licensing records
  • Social Security number
  • Sex offender lists
  • Financial records
  • Educational and certificate verification
  • Driving records
  • Criminal records
  • Credit records
  • Court records

Are Your Carpet Cleaning Technicians Certified By the Institute of Inspection Cleaning and Restoration (IICRC)?

In order to evaluate a person's capacity to perform their task effectively, it is crucial to ask about the training programs the carpet cleaning company offers its workers. The Institute of Inspection, Cleaning, and Restoration (IICRC), a non-profit organization that represents these sectors, promotes the highest international standards and accredits some of the top experts in the world. The certification that a technician has earned by training and passing written exams can be used to determine their level of expertise.

If a carpet cleaning company has at least one IICRC-certified specialist, a business license, and the necessary insurance coverage, it is eligible to apply for and receive the IICRC badge, which signifies a high level of technical expertise and professionalism.

What Carpet Cleaning Methods Do You Use?

When selecting the best carpet cleaning service in El Paso, it is essential to learn about the cleaning methods used by each business. Professional carpet cleaners in the city typically consider a number of criteria when determining which cleaning methods and materials are best for your carpet. Some of these considerations include the kind of carpet and carpet fiber, the nature of any stains or debris on the carpet, and whether you prefer using conventional cleaning solutions or eco-friendly ones. The best cleaning method may vary greatly depending on the type of carpet you have.

Carpets are frequently made from natural or synthetic fibers, each of which has certain qualities. Several common carpet fibers include:

  • Acrylic: Generally, acrylic carpets cost more than wool carpets. However, it is uncommon to see carpeting like this.
  • Cotton: This is also another element of natural carpeting to consider. Thought to be incredibly soft and easy to maintain, these carpets actually need a lot of maintenance, are prone to fading, and are challenging to keep clean.
  • Nylon: Because of its durability and strength, nylon is one of the most often used carpet fibers. However, these sorts of carpets are susceptible to stains.
  • Olefin: Because they are resistant to moisture, mold, and mildew, olefin carpets are great for use outside and as basement carpeting. However, walking on these carpets aches.
  • Polyester: Although less resilient, polyester carpets are equivalent to nylon carpets.
  • Triexta: This synthetic fiber carpet is famous for its durability, outstanding stain and moisture resistance, and exceptional simplicity of maintenance.
  • Wool: Wool is a high-end carpeting material that is good for the environment and naturally stain-resistant. Wool carpets, however, need a lot of upkeep and are prone to fading.

Companies in El Paso that offer carpet cleaning services often employ one or more of the cleaning methods described below while working with the aforementioned types of carpet:

  • Hot water extraction/Steam carpet cleaning: With the help of superheated pressure water, the carpet is cleaned using this method of heavy dirt, dust, and other contaminants.
  • Carpet shampooing: The process comprises cleaning the carpet with water and particular detergents, systematically applying the "shampoo" to the carpet with a revolving brush, and mechanically extracting the carpet until it is completely clean and residue-free.
  • Dry carpet cleaning: With little to no water or liquids used, this method cleans the carpet using specific powders or chemicals.
  • Bonnet cleaning: In order to apply the cleaning solution to the carpet's surface and subsequently extract the carpet along with any dirt and debris that was left behind, a machine with a motorized rotating pad is used.
  • Encapsulation carpet cleaning: This technique involves spraying the carpet with particular cleaning agents that bubble and expand, trapping dirt and debris inside.

The table below lists the pros and cons of each of these carpet cleaning methods:

Method Pros Cons
Steam Carpet Cleaning/Hot Water Extraction Carpet Cleaning Effective for removing dirt and bacteria from carpets
Can help neutralize pollens, dust, and other allergens 
Requires hours of downtime to dry
Retained moisture may cause mold or mildew-related issues
Carpet Shampooing Separates and removes dirt molecules from carpet fibers
Strips embedded pet hairs from tightly wound carpet fibers
Improperly removed shampoo molecules can end up making your carpet look dingy over time
Excess moisture may soak into your carpet’s foam padding and create mold and moisture-related issues down the line
Dry Carpet Cleaning No drying downtime
Safe for all types of carpets
Powders and detergents used can be pungent
Not a good option for homeowners with breathing difficulties or allergies
Bonnet Cleaning Effective for light stains 
Quick-drying
Not effective for deep cleaning 
Encapsulation Carpet Cleaning Environmentally friendly
Quick-drying 
Does not rely on water or electricity 
Only useful for surface cleaning and is usually ineffective for deep stains and odors 

Consequently, you should always ask about the cleaning methods your chosen carpet cleaners plan to use on your carpet and make sure they have the necessary equipment and training. In order to employ the best cleaning methods for your carpet while keeping your needs in mind, it is a good idea to let the carpet cleaning service know if you have any allergies.

Are Your Cleaning Products Safe for Kids and Pets?

One should consider the type of cleaning products that will be used when searching for carpet cleaning companies in El Paso. Many conventional cleaning products contain volatile organic compounds (VOCs), in addition to other potentially harmful pollutants and chemicals including ammonia, bleach, and synthetic fragrances. These chemicals may have a detrimental effect on children's and animals' health. There have been links between several chemicals and cleaners and health problems, including:

  • Sore throat
  • Nausea and vomiting
  • Increased risk of new on-set asthma
  • Increased risk of cardiovascular and lung issues
  • Headaches
  • Fatigue
  • Eyes and skin irritation
  • Dizziness
  • Allergic reactions

Although professional carpet cleaners in El Paso frequently utilize eco-friendly cleaning products, you should always make sure that the carpet cleaner you intend to hire likewise uses products that are safe for use around people, animals, and the environment. Asking for a list of the cleaning products that will be used is also a good idea. You can look for the cleaning products on the EPA's Safer Choice website, which offers items that have been deemed secure for use by this organization.

What Other Cleaning Services Do You Provide?

While some carpet cleaning businesses in Jacksonville just focus on cleaning carpets, some also provide cleaning services unrelated to carpets. Therefore, it is a good idea to find out if your desired carpet cleaning company offers any of the other services that you might need if you are considering doing more than just cleaning your carpet. Columbus carpet cleaners frequently offer the following extra cleaning services:

  • House cleaning services: Sweeping, vacuuming, mopping, and polishing surfaces are fundamental components of home cleaning services. The price of this service might range from $50 to $200 or more depending on the size of the property or the number of rooms that need to be cleaned.
  • Deep cleaning: Similar to house cleaning services, deep cleaning typically entails longer-lasting cleaning duties that concentrate on a home's most difficult-to-reach or infrequently utilized areas. Deep cleaning can cost anywhere from $200 to $450 or more, depending on the size of the property and the number of rooms that need to be cleaned.
  • Window cleaning: If you want the carpet cleaners to also clean your windows, you'll pay between $1.50 and $12.50 each window.
  • Pet odor and stain removal: It might cost between $150 and $800 to have this procedure done, which removes the unpleasant scents and stains that pets frequently leave behind.
  • Pressure washing: It is common to need to pressure wash hard surfaces including walls, roofs, gutters, sidewalks, and driveways. Typically, pressure cleaning costs between $100 and $700.
  • Laundry services: This means getting your stained clothing washed at the carpet cleaner as well. Depending on the company, the cleaned items could also be folded or ironed. A load of laundry typically costs between $10 and $20.
  • Upholstery cleaning: Upholstery cleaning is used to clean couches, chairs, and other pieces of furniture that typically need specialist cleaning techniques and supplies. $15 to $250 per piece is the typical price range for this service.
  • Disinfection and sanitization services: These functions function to stop the spread of viruses and bacteria that cause disease. This kind of cleaning, disinfecting, and sanitizing service frequently costs $200 to $450 or more, depending on how many rooms need to be cleaned.
  • Green cleaning services: Cleaning companies that use only natural cleaning products and materials are known as "green" cleaning services. Green cleaning often ranges in price from $100 to $250 or more, depending on the size of the house and the amount of rooms that need to be cleaned.
  • Pest control cleaning services: Cleaning services that are included in the prevention and treatment of rodent and insect infestations can cost anywhere between $80 to $1,500. Be informed that you might require an occupational license from the state for this.
  • Rug cleaning: Rugs resemble carpets in look, despite the fact that they are frequently smaller and not secured to the floor. Rug cleaning often costs $150 to $500.
  • Mattress cleaning services: Cleaning stains from soiled mattresses is part of the procedure, along with washing the sheets and other bedding and, if necessary, drying the mattress. You can pay $50 to $150 for a typical mattress cleaning.
  • Tile and grout cleaning: Cleaning tile floors is included in this service, with an emphasis on the grout in between the tiles. Tile and grout cleaning costs often run between $30 and $50 per hour.
  • Hardwood floor cleaning: This service primarily focuses on cleaning hardwood floors and uses materials and tools that preserve the floors' natural beauty without sacrificing it. Costs for hardwood floor cleaning normally range from $40 to $65 per hour

Verify the precise services that your preferred carpet cleaning company is prepared to offer and that you and the company agree on the costs of these services before you sign any contracts. Your potential carpet cleaners might offer you a budget-friendly cleaning bundle that combines two or more different cleaning services.

How Long Will It Take for My Carpet to Dry?

Particularly if you have young children, pets that you need to keep away from the wet carpet from, or if you're going to have friends over, knowing how long it will take for your carpet to dry after cleaning is essential. The drying time for your carpet may vary depending on a number of factors, while professionally cleaned carpets often dry entirely in four to ten hours.

  • The kind of carpet: Synthetic carpets, including those made of nylon and polyester, generally dry more rapidly than carpets made of wool and cotton, which are typically more absorbent and can take up to 24 hours to completely dry.
  • Cleaning method: After encapsulation and dry carpet cleaning, which use less water than steam cleaning and carpet washing, carpets frequently dry more quickly.
  • Humidity: Low humidity encourages carpet drying more quickly.
  • Temperature and airflow: The temperature and the quality of the indoor air both affect how quickly or slowly carpets dry.

There are several methods to speed up the drying of your carpet, including:

  • Furniture should be removed from the wet carpet.
  • If opening a window is not an option, turn on the air conditioning.
  • Open your windows and doors whenever you can to let in some fresh air.
  • Use a dehumidifier if you live somewhere where there is a lot of humidity.
  • Use a water-filled vacuum to remove the moisture.
  • Use fans

Are You Insured and Bonded?

Any service providers or contractors you permit access to your home run the risk of harming themselves or other people as well as ruining your possessions. Additionally, there are risks and hazards at work, particularly for carpet cleaners, such as long-term damage to a client's residence or place of business, exposure to chemicals, flammable liquids, and other potentially hazardous substances, as well as injuries brought on by specialized cleaning techniques and equipment.

Using a carpet cleaning service that is fully insured and bonded will ensure that you are kept in a safe financial and legal position in the event that these or any other adverse or unanticipated events occur while your carpet is being cleaned. Be aware that despite the fact that both serve to protect clients and business owners in the case of an accident, insurance and bonding are distinct concepts. Bonds often just serve to protect the client and ensure that they won't incur losses should the carpet cleaning business fail to provide the agreed-upon services.

As an alternative, insurance often guarantees that the client won't be accountable for any out-of-pocket costs in the event that something unanticipated occurs, protecting both the client and the carpet cleaning services. The following insurance plans are often held by competent carpet cleaners:

  • General liability insurance provides coverage against bodily harm, property damage, and personal injury.
  • Workers' compensation insurance provides protection against accidents for the carpet cleaner's employees.
  • Employee dishonesty insurance covers financial losses caused by theft or deception by carpet cleaner workers are covered by.

Although workers’ compensation insurance is not required in El Paso, it is recommended that you get it in addition to other insurance plans, such as disability insurance, to fully protect yourself from liability.

Check the insurance and bonding of any prospective carpet cleaners before signing any contracts with them to prevent this. You can confirm this with the relevant issuing businesses by asking for copies of their insurance and bond certificates.

How to File a Complaint Against a Bad Carpet Cleaning Service in El Paso

You can complain about El Paso carpet cleaning companies that provide poor services to the Texas Office of the Attorney General's Consumer Protection division. It is the responsibility of this office to protect Texas consumers by compiling complaints and pursuing civil cases that serve the public good.

The city of El Paso is replete with con artists and fraudsters who are ready to take advantage of naive homeowners whenever there is an opportunity, despite the fact that many of the city's carpet cleaning companies do their services in a professional and ethical manner. As a result, when searching for carpet cleaners, you should always be on the lookout for distinct signals and red flags that could indicate that you are dealing with a con artist. Among these red flags are the following:

  • A carpet cleaner arrives at your door and offers their services without your consent.
  • The carpet cleaner commits to using a unique cleaning method, but at a higher price.
  • The carpet cleaner does not take out area rugs before cleaning them.
  • The carpet cleaner provides a quote that is higher than their initial estimate and justifies it by saying your carpet is special or that tough stains call for more expensive cleaning materials.
  • The carpet cleaner requests full payment before any work.
  • The carpet cleaning service is unbelievably cheap.

You may avoid these con artists by being cautious when selecting potential carpet cleaning companies in El Paso to work with:

  • Never use carpet cleaners who aren't licensed. You can find reputable carpet cleaning companies in your region by requesting recommendations from friends and family members who have had their carpets professionally cleaned.
  • If you choose to engage in a carpet cleaning business, do a lot of research on them. Look up potential carpet cleaning companies online using directories like Yelp, the Better Business Bureau, Google Reviews, and others to see what customers are saying.
  • Verify the potential carpet cleaner's insurance and bonding requirements.
  • Avoid verbal commitments and never pay the entire money for your carpet cleaning services in advance.
  • Make sure the services to be rendered, their cost, the materials to be used, and any guarantees the carpet cleaning firm makes regarding these services are all be spelled out in a written agreement
  • Always compare pricing before choosing a carpet cleaning service.

If you think you've been taken advantage of or given terrible service by an El Paso carpet cleaner, call the Office of the Attorney General of Texas at (800) 621-0508 or (210) 225-4191. You can also file a complaint with this office online.