Get Quotes from Top Locksmiths in Austin, TX

Questions to Ask Before Hiring a Lock Smith or Pop a Lock in Austin

A house break-in occurs in the US once every 26 seconds, and more than 20 million Americans lose their car or home keys annually. These are frustrating situations that require a good locksmith to save the day - upgrading locks or replacing keys. However, before you hire anyone that claims to be a locksmith in Austin and suffer further damage due to poor workmanship or non-compliance with local regulation, you should ask the following questions to determine their proficiency:

Are You Licensed to Practice as a Locksmith in Austin?

The Texas Department of Public Safety, Regulatory Services Division - Private Security Bureau (PSB), which is in charge of enforcing locksmith laws in Austin, requires licenses from locksmiths before they may operate in the city. This license applies to anybody who promotes themselves to the public as a locksmith, advertises or offers services, sells, services, installs, or maintains mechanical security devices, including deadbolts and locks.

A potential applicant must satisfy particular broad eligibility conditions, such as:

  • Be 18 years or above.
  • Do a criminal background check with the FBI and Department of Justice.
  • Must not have any Class A misdemeanor or felony convictions, arrests, charges, indictments, pre-trial interventions, or convictions unless a full pardon has been achieved,.
  • Must not have been charged, indicted, arrested, been the subject of a pre-trial intervention, or found guilty of any Class B misdemeanors in the five (5) years prior to their application.
  • Must be mentally functional
  • Must not misuse drugs or alcohol
  • Must have been discharged with honor if ever in the military

Those who apply for this license must meet the following requirements:

  • enroll in a 48-hour class on fundamental locksmithing
  • attend an approved locksmith trade school (must have a predetermined curriculum with roughly 600 hours of class time); after that,
  • spend a year working full-time for an authorized lock shop.

Additionally, to be eligible for an Austin locksmith license, a candidate must either pass a locksmith competency test and have a full year of locksmithing experience or two years of experience. Applicants can use the Texas Online Private Security (TOPS) platform to submit their licensure application.

The Texas Occupations Code forbids locksmiths from operating without a license. Repeat offenders receive state jail sentences for felonies, while first-time offenders are charged with a Class A misdemeanor. Additionally, utilizing an unlicensed locksmith willfully can result in civil fines of up to $10,000 for each offense. The TOPs search page can be used to verify your locksmith's license.

Do You Hold Any Certification as a Locksmith?

In addition to the city's requirement for licensing, it's critical to take professional certification into account when looking for locksmiths in Austin. This is due to the fact that:

  • Locksmiths with certification often have more training and experience than the untrained competition.
  • Modern tools are available to certified locksmiths.
  • Locksmiths with credentials are more likely to be insured.
  • The most recent technological innovations and improvements in locks and security systems are always being taught to certified locksmiths.
  • Since they must uphold strict professional standards, certified locksmiths are usually regarded as being more reliable and recognized than their uncertified competitors.

Austin-area locksmiths can become certified by reputable organizations like the National Association for Professional Locksmiths (NAPL), the Associated Locksmiths of America (ALOA), and the Society of Professional Locksmiths (SOPL). Numerous certification programs are offered by these organizations, including the following:

  • Certified Automotive Locksmith Certification
  • Certified Electronic Locksmith Certification
  • Certified Forensic Locksmith Certification
  • Certified Institutional Lockshop Manager Certification
  • Certified Master Locksmith Certification
  • Certified Master Safe Tech Certification
  • Certified Professional Locksmith Certification
  • Certified Professional Safe Tech Certification
  • Fundamental Locksmith Certification
  • Institutional Certified Professional Locksmith Certification
  • Registered Locksmith Certification

Prior to signing any contracts to hire a locksmith, always check their credentials and have them confirmed by the proper certifying institution. In order to prevent working with locksmiths that have made false claims, verifying these claims is very important.

How Much Do You Charge Compared to Other Locksmiths in the City?

The cost of a locksmith's services in the City of Austin can vary between $46 and $324, however, the exact cost that your locksmith will charge you will depend on a number of variables, including:

  • Information about the service you need.
  • The task's level of urgency
  • The time needed to complete it
  • The associated travel costs
  • The difficulties of the work
  • The kind of lock to be used
  • Location in the city

Before selecting a locksmith for the task, it is typically a good idea to obtain quotes for your necessary service from at least three different locksmiths in the area. This will help you prevent overcharging from dishonest locksmiths. A few dishonest locksmiths may use this strategy to attract customers before rapidly raising their charges after the job has started, so be cautious of locksmiths who promote pricing that is significantly cheaper than those of the competition. Find out why their costs differ from those of competitors.

What Kind of Locksmith Services Do You Offer?

Professional locksmiths in Austin typically offer a wide range of lock installation, repair, and re-opening services to potential customers in the city. These consist of:

  • Building lockout service
  • Car lockout services
  • Door and window lock repair
  • Electronic access setup
  • Emergency assistance
  • High-security lock installations
  • Key cutting and copying
  • Key replacement
  • Re-keying
  • Safe selection and installation
  • Safe unlocking and repair
  • Security lock upgrades

In any case, before entering into any agreements with a locksmith, you should always make sure they have the skills and equipment required to deliver the services you need. Before the locksmith starts working, the pricing of these services should be negotiated and agreed upon. Additionally, make certain that these and any other guarantees or promises made by the locksmith are included in your service agreement. As a result, there is less chance of needless future disagreements and misunderstandings.

Below are some of Austin's most popular locksmith services along with average price ranges:

Estimates for home/building locksmith services based on the type of service:

Key duplication
$10 - $20
House/building lockout
$45 - $200
Door lock repair
$45 - $200
Door lock installation
$100 - $340
Key extraction
$40 - $190
Key replacement
$70 - $130
Rekeying house locks
$70 - $170
Safe opening
$140 - $440
Changing locks
$140 - $55
Filing cabinet lock replacement
$50 - $80
Mailbox key replacement
$55 - $95
Auto locksmith services
$20 - $340
Emergency services (in addition to regular charges)
$100 - $300
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the type of lock being installed/replaced (materials only):

Sliding Door
$13 - $313
Knob
$19 - $57
Privacy
$19 - $59
Padlocks
$23 - $73
Deadbolts
$33 - $79
Lever
$59 - $89
Smart
$93 - $539
Pocket
$93 - $235
Keyless
$142 - $342
Touchpad
$173 - $263
Electronic
$193 - $491
Grip Set
$223 - $573
Fingerprint
$243 - $506
Mortise
$297 - $497
Door latch guard
$43 - $143
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the locksmith's expertise/level of experience

Sliding Door
$13 - $313
Apprentice (per hour)
$43 - $68
Journeyman (per hour)
$68 - $99
Master (per hour)
$109 - $159
Trip fees
$19 - $95
Source: U.S. Bureau of Labor Statistics

Do You Provide Auto Locksmith Services in Austin?

Being the third most frequently misplaced item in the US behind TV remotes and phones, it is not surprising that more than a quarter of Americans lose their car keys twice every week. If you are locked out of your car, you may need to call an auto locksmith for assistance so that you can get inside as soon as possible. If the damaged vehicle is a motorbike, be sure the automotive locksmith business you contact has a team of knowledgeable and well-equipped motorcycle locksmiths. Whether or not you still have the original key, motorbike keys usually use a different type of manufacturer coding than other keys, and cutting new ones frequently necessitates the use of specific instruments.

Always verify that the auto or motorcycle locksmith you wish to hire is knowledgeable about the year, make, and model of your vehicle. You should also inquire as to whether they just provide in-shop services or whether they also provide mobile service options. This is due to the fact that lock systems vary between vehicle brands, and while a locksmith may be familiar with one type, they may not understand how the lock system on another one operates.

The common services offered by motorbike and vehicle locksmiths in Austin are listed below, along with an estimate of the cost for each service:

Key duplication
$10 - $33
Rekeying
$40 - $130
Car lockout
$73 - $153
Key extraction
$50 - $200
Door lock repair
$50 - $165
Car ignition repair
$150 - $350
Changing locks
$50 - $163
Transponder key reprogramming
$50 - $213
Keyless fob replacement
$150 - $300
Key replacement
$75 - $263
Bike lock change
$70 - $150
Motorcycle key replacement
$80 - $120
Car door and truck lock repair
$50 - $250
Motorcycle seat lock repair/replacement
$10 - $40
Motorcycle steering/wheel lock repair/replacement
$20 - $40
Motorcycle gas cap lock repair/replacement
$10 - $23
Mobile services (in addition to regular charges)
$100 - $200
Source: U.S. Bureau of Labor Statistics

Do You Provide Emergency Locksmith Services?

You might need to look for local Austin locksmiths who can provide their services as soon as feasible or immediately in some unanticipated circumstances. These circumstances might include, for instance:

  • The access control system in your building is broken.
  • There is no sign of your keys.
  • You are relocating to a new house.
  • You believe someone has accessed your personal area.
  • You cannot remember the code to your safe.
  • Your house or car keys are missing.
  • Your house was broken into.
  • Your key damages your lock.
  • Your keys have been taken.
  • Your keys were locked inside your home or automobile.

In these circumstances, it's crucial to make sure the locksmith you call is not only skilled and knowledgeable but also conveniently located and close enough to your location to address the issue swiftly. Reputable organizations like the Associated Locksmiths of America and the Better Business Bureau offer online listings for emergency locksmiths in your area. Keep in mind that these locksmith services are frequently extra-cost.

In the event that you ever experience a key-related emergency, you can also think about calling a mobile locksmith. These locksmiths typically operate from mobile workshops, which have the following benefits for you in an emergency:

  • Always available
  • Quicker reaction times
  • Improved access to your location
  • No towing will be done if there is an automobile emergency.
  • Because jobs are available frequently, there is a higher level of efficiency and experience.

To handle your emergency, you can also rely on local and nationwide 24/7 locksmith services like MinuteKey and KeyMe. Additionally, some of these businesses provide services that let you make digital copies of your keys, store them online, and later independently replicate them using easily accessible self-service kiosks. Some companies, like MinuteKey, also provide key fob duplicates in addition to house and vehicle keys. Be warned that there are a lot of drawbacks to using these services, including:

  • You run the danger of giving away copies of your key in digital form.
  • There may not be any self-service kiosks nearby where your emergency occurs.
  • It is possible that the self-service kiosk won't be able to duplicate your key type right away. High-security keys frequently operate in this way.

It is therefore a good idea to have the contact information for one or two reliable emergency locksmiths on hand in case you don't feel comfortable using these other 24-hour locksmith services.

Last but not least, the following practices can help to reduce the frequency or necessity of lockouts and other situations:

  • Obtain more keys
  • Keep a complete list of all the keys you have.
  • Keep the health of your locks.
  • Affix a mobile tracking device, such as an AirTag
  • Learn about locks' features before making purchases that fit your lifestyle.
  • Reduce lockouts by using lock boxes.
  • Employ smart locks

Do You Provide Smart Lock Services?

Smart locks are more difficult to use because they don't use the conventional locking mechanism and need specific tools and experience. Make sure to obtain all necessary information about your smart lock from both the manufacturers of these gadgets and your locksmith in order to use it. Your locksmith truly needs to have significant IT and programming skills if you get locked out or have it compromised. Most smart locks include Bluetooth or Wi-Fi connectivity and can be unlocked with a voice command, a fingerprint, or an app.

Due to their excellent convenience and cutting-edge technology, smart locks are replacing conventional ones in many Austin homes, but these gadgets also have some cons. At the beginning of 2022, there will be more than 12 million homes in the US with smart locks.

Pros of having a smart lock Cons of having a smart lock
Ease of entry Reliance on phones and networks, like Bluetooth and WiFi, that could fail
Convenience due to remote locking and unlocking Reliance on batteries that need constant recharges
Enhanced security and safety Susceptible to hacking
Protection from lock picking and other crude methods employed by thieves High cost of installation
Connectivity to the other smart devices in your home
Helps monitor who comes in and out of your house

Make sure the locksmith is prepared to do the task effectively if your smart lock has been compromised or destroyed, or if you've been locked out due to a battery drain. Before hiring a locksmith to work on your smart lock, follow these steps. To perform the technique, the locksmith needs the appropriate tools, skill, and knowledge of the technology employed by the lock's maker. The following technologies are widely used by manufacturers:

  • A mobile app that acts as a digital key to unlock a door wirelessly
  • A fingerprint sensor that permits biometric access to doors
  • A PIN code-capable, door-mounted, programmable numeric keypad

Some producers combine these technologies to provide a variety of door unlocking options. Leading US producers of smart locks include:

  • August
  • Kwikset
  • Level
  • Lockly
  • Schlage
  • Ultraloq
  • Wyze
  • Yale

Do You Conduct Background Checks on Your Employees?

In many ways, whoever installs locks-whether in your house or your car-is accountable for your safety and protection. Therefore, it is crucial that they be reliable and that you are confident they wouldn't do anything to put you in danger, such divulge private information about your security to others. You must thus establish that they have no history of criminal behavior. The majority of professional locksmith businesses have it as a policy to conduct several different forms of background checks before hiring any new employee, including:

  • Criminal history checks: Background checks of this kind are crucial for locksmiths and the people they hire. They need to get in touch with local, state, and federal agencies in order to learn whether the subject of the check has ever been convicted of a crime, including felonies and misdemeanors, as well as whether there are any ongoing or existing legal proceedings.
  • Civil court checks: These entail looking up any civil litigation, claims, or judgments involving the prospective employee in the regional and federal court systems. Small claims, restraining orders, civil rights breaches, and bankruptcies might be uncovered by these inquiries.
  • Credit checks: These entail checking the complete credit history of a prospective employee, which typically includes payment histories, bankruptcies, unpaid bills in collections, legal judgements, tax liens, and most recently filed credit inquiries.
  • Driver record check: When using company vehicles for work-related activities, it is routine practice for employees to have their driving records checked. After confirming a candidate's driver's license, it's common practice to review their driving record to check for any moving violations, license suspensions, or DUIs/DWIs.
  • Drug testing: Checking for drug use entails a possible locksmith. In order to establish a safer, more productive workplace, many professional locksmith businesses in the city regularly conduct these drug tests at regular intervals even after the employee has been hired.
  • Education and employment verification: This entails verifying a candidate's statements on their education, career background, and work experience. By following these steps carefully, there is a decreased chance of selecting or hiring a candidate who is ineligible or has fabricated credentials.
  • International background checks: These comprise completing criminal records checks and confirming the job history of candidates who have lived, studied, or worked overseas in the past from foreign agencies.

Before obtaining a license from the Texas Department of Public Safety, Regulatory Services Division - Private Security Bureau, locksmiths in Austin frequently need to provide their fingerprints for a background check. To be safe, you should always thoroughly investigate any local locksmiths you plan to hire. Additionally, be sure that these locksmiths have thoroughly screened all of their staff members, especially those who will be assisting with the current project. By doing this, you not only ensure that only reputable and trustworthy people have access to your personal space and things, but you also lessen the likelihood that crimes like theft and robbery will occur.

This is the reason you should always confirm that the locksmiths who are sent to your home have undergone a thorough screening and verification process whenever you contact an Austin locksmith business. Before letting these locksmiths inside your home or vehicle, ask them for their names and a brief description of themselves. You should also always demand identification that verifies this information.

Try the following techniques to personally check the qualifications of the locksmiths and locksmith businesses you prefer:

  • Do a search of local police, judicial, and prison records as well as other documents that are available to the public
  • Request and examine the references of the locksmiths from prior clientele who can speak to the quality of their services
  • Research locksmiths online by using sites like the Better Business Bureau, Yelp, Google Reviews, and other similar third-party review websites and social network platforms
  • Use trustworthy tools, such as websites and background-checking services

Do You Provide a Warranty for Your Locksmith Services?

Warranties are an essential component of any service because they give you the peace of mind that the work was done correctly, with the proper equipment, and will work as intended. Employing locksmiths who offer formal warranties, whether they are explicit, verbal, or written, is typically a prudent choice. This will provide you with a complete understanding of the warranty's terms, limitations, and options for coverage.

Professional locksmiths in Austin typically give customers one of two different kinds of guarantees, namely:

  • Manufacturer's Warranty: The locks and any other materials used in the project are covered by this warranty, which is normally valid for a year. Be aware that if there are any problems with a lock that is still covered by the manufacturer's warranty, you might need to get in touch with them directly. However, because they frequently employ high-quality equipment for their services, hiring a reliable and knowledgeable locksmith considerably minimizes the likelihood of this happening.
  • Workmanship Warranty: The expert installation or replacement of your locks in accordance with the specifications of the product manufacturer is guaranteed by these guarantees. They pay the real labor charges incurred by the locksmith. Workmanship guarantees have a limited lifespan that is set by the specific locksmith, much like manufacturer's warranties. Verify the length of this warranty coverage before hiring.

To fully comprehend the terms and scope of any warranties provided to you, you should always take the time to read them. While the specifics of any locksmith warranties will mostly rely on the locksmith you choose and the tools they use, it is crucial to be aware that these warranties are useless in the following situations:

  • The product is worked on by a different locksmith or locksmith firm than the one who handled the initial lock installation or replacement.
  • The lock was destroyed during a natural catastrophe like a hurricane.
  • The lock was ruined as a result of carelessness, abuse, or vandalism.
  • The gadget was not installed in accordance with the manufacturer's instructions.

Do You Carry the Necessary Insurance Policy for Locksmiths in Austin?

It is crucial to confirm that the locksmith you are working with has the necessary registration and insurance for the work they are performing. This is very important in light of the numerous risks associated with being a locksmith, which includes:

  • Electric shock and electrocution
  • Noise pollution is caused by repeated exposure to loud machinery, such as key-making machines.
  • Exposure to metal flakes, lead, and other potentially harmful elements
  • Cuts, rips, abrasions, and lacerations caused by hand and power tools
  • injuries caused by splinters and metal shavings

Always work with insured locksmiths for your best interests. This protects you from suffering financial or legal consequences if they are hurt when putting in, replacing, or fixing your locks. Additionally, it guarantees that you won't have to pay out of pocket if the incident results in any property damage. Verify your locksmith's insurance coverage, especially if it includes general liability, as this could save you a lot of legal and financial trouble. Check to see if they have worker's compensation insurance for any potential employees.

Before concluding your employment discussions, always obtain a copy of the locksmith's insurance documentation and confirm it. You can accomplish this by requesting a copy of their insurance certificate, which you can then check for correctness by contacting their insurance company. Verify that the locksmith carries liability insurance for third parties, including third-party personal harm and property damage, and that the minimum coverage levels are sufficient for the size of the project at hand.

How to File a Complaint Against a Bad Locksmith in Austin

Austin locksmiths that provide inadequate service can be reported to the Office of the Attorney General of Texas' Consumer Protection division, which is in charge of safeguarding Texas consumers by receiving complaints and carrying out legal actions in the public interest.

When Austin residents need locksmith services, dishonest locksmiths and con artists frequently attempt to scam them by employing a variety of nefarious schemes and dubious practices, including:

  • requiring money in advance before doing necessary actions
  • leaving a lock behind that has been modified or installed erroneously after finishing a task
  • stealing products and client information
  • luring visitors with phony websites that look real and make untrue claims
  • using subpar materials while charging the consumer for superior ones
  • using pushy sales techniques to get customers to pay for services they don't need

These dishonest locksmiths prey on homeowners who are ignorant of their methods. Because of this, it's important to use caution when looking for locksmiths in Austin to prevent becoming a victim of con artists, swindlers, and other dishonest persons. Due to this, you should critically consider the following guidance when hiring local locksmiths:

  • Always make sure that any potential locksmiths have appropriate licenses and are adequately insured.
  • Ask trustworthy friends, family members, and organizations like the Associated Locksmiths of America and the Better Business Bureau for referrals of trustworthy locksmiths in your area. Do your homework on the businesses that were recommended to you.
  • Be wary of locksmiths who advertise prices that appear ridiculously low.
  • Compare the prices you get from up to three different locksmiths at all times.
  • Take note of your locksmith's identification. The majority of trustworthy locksmiths will show up in a clearly marked vehicle or wearing company-branded clothes. The locksmith should, at the very least, have a business identification.
  • Request references at all times, but don't stop there. Don't forget to look them up.
  • Never choose a locksmith who demands full payment upfront, and stay away from those who only accept cash or debit cards as forms of payment.
  • Never let a locksmith drill your lock, and if they do it anyhow, be wary. Locksmiths with experience and dependability often have the knowledge and equipment required to open doors without drilling into them.
  • Never work with a locksmith whose place of business cannot be independently verified, and be suspicious of those who utilize 800 (toll-free) numbers rather than local ones.
  • When the locksmith arrives, request identification and, if necessary, a locksmith license.
  • Don't allow work to be done if the locksmith's on-site fee differs from the phone estimate. The final bill from dishonest locksmiths is frequently inflated, and they demand cash payment.
  • Be cautious of locksmiths who sound imprecise or who use terminology other than the names of their own companies when you chat with them. Find another locksmith if a locksmith is unable or unwilling to offer the legal name of the company.

You can make a complaint online or by calling the Office of the Attorney General of Texas at (800) 621-0508 or (210) 225-4191 if you believe you have been taken advantage of by an Austin locksmith.