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How to Verify a Professional's License in Lubbock?

If you are contemplating hiring an individual or business in Lubbock, it is crucial that you confirm that they have the requisite licenses to offer the services you are hiring them for. The Texas Department of Licensing and Regulation (TDLR) regulates operations in 39 industries including construction, barbering, driver education and safety, and combative sports. Individuals and businesses operating in any of these industries require a state-issued license from the department. You can verify these state-issued professional licenses by utilizing the TDLR's Active License Data Search portal. Furthermore, certain professionals require licensing or registration by relevant agencies of the city government. For example, Lubbock requires building contractors and remodelers to register with the City's Building Inspection Department. Local-level contractor registration can be verified by calling the Lubbock Building Inspection Department at (806) 775-2087.

In addition to requiring professionals to hold relevant licenses, Lubbock also requires residents to obtain relevant permits before commencing a construction project. Therefore, it is recommended that before commencing any construction project in Lubbock, you should always contact the Building Inspection Department to inquire about necessary permits for the particular project. You can do so by calling (806) 775-2087.

Do Lubbock Neighborhood Councils
Issue Permits?

Lubbock is constituted of six council districts, which are administrative units where members of the City Council are elected from. The City Council, which is the city's legislative body, performs a wide range of functions including approving the city's budgets, appointing key officials, and setting the city's priorities. However, it is not in charge of issuing construction permits in the city. Nevertheless, it performs key construction-related activities like approving plans for public projects and enacting or amending city laws. For example, the Council recently approved several capital projects including the improvement of 114th Street by widening the road to five lanes, increasing pedestrian access, and providing additional street lighting. Similarly, with the approval of the Council, the city is also currently upgrading its water treatment plant. This project is slated for completion in the spring of 2022. Residents can use the district map to ascertain which council district they reside in.

How Do You File an Unfair Business
Complaint in Lubbock?

The Texas Attorney General's Consumer Protection Division is responsible for receiving and acting on consumer complaints against professionals and businesses in Lubbock. To file a complaint with the division, you either complete the online Consumer Complaint Form or complete and mail the printable version of this form (also available in Spanish) to

• Office of the Attorney General
• Consumer Protection Division
• P.O. Box 12548
• Austin, TX 78711-2548

Complaints can also be made via phone by calling (800) 621-0508. Note that complaints alleging criminal acts should also be reported to the Lubbock Police Department either online or by calling (806) 775-2865. Also, any agency receiving your complaint will typically require you to provide concrete evidence of your transaction with the professional, as this will usually be relied upon by the agency to press charges or disciplinary actions against the business. Furthermore, if you aim to secure compensation from the culpable professionals, it is recommended that you also engage the services of an attorney to file a civil action. Such cases usually fall under the jurisdiction of the Lubbock County Justice of Peace Court if they involve monetary claims that do not exceed $10,000 in value.