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How to Verify a Professional's License in Killeen?

The Texas Department of Licensing and Regulation (TDLR) issues over 29 types of licenses to eligible professionals in Killeen, and as a resident of the city, you should always verify a professional's license status before signing any agreement with them. You can do this by always asking for proof of state-issued licensing from your professional and verifying the information by utilizing the TDLR's license data search tool. In addition to state-issued licenses, some professionals in Killeen are also required to register with city agencies to be eligible to work. For example, contractors in Killeen are required to register with the city's Building Inspections Division. You can verify a contractor's registration status with the division by calling (254) 501-7605.

Having verified a professional's license status, you must ensure that the individual obtains the right permit for the job. For example, all home improvement or construction work in Killeen requires a building permit, and as a resident, it is your responsibility to ensure that the professional obtains a building permit before any work is done. These permits are also issued by Killeen's Building Inspections Division, and queries concerning building permits and inspections can be directed to the division by calling (254) 501-7605.

Do Killeen Neighborhood Councils
Issue Permits?

No, neighborhood associations and homeowners associations in Killeen do not issue permits for home improvement or construction work. However, most neighborhood associations and homeowners associations ensure that building projects in their neighborhoods meet the highest construction standards. To make sure of this, most neighborhood associations and homeowners associations have an architectural committee that reviews plans for new buildings. For example, the Willows Homeowners Association's Architectural Committee is responsible for ensuring that all building projects in the neighborhood comply with the building covenant of the association. Residents of Willow are required to submit their building plan to this architectural committee for review and approval before any work is done. Besides ensuring that buildings or structures meet the highest construction standards, most neighborhood associations and homeowners associations have restriction policies that prohibit certain conducts, or activities in their neighborhood. In 2019, the Falls at Fox Creek Homeowners Association threatened to fine a tenant for displaying a flag on a pole in one of the apartments in the neighborhood. According to the association's bylaws, a flag that is displayed can not be flown on a pole and can only be displayed four days a year, which includes memorial day, labor day, veteran day, and flag day. Residents of Killeen should always find out whether there are restriction policies on any project or activity they intend to carry out in their neighborhood. You can do this by calling your neighborhood association's official phone lines, or visiting the association's official page.

How Do You File an Unfair Business
Complaint in Killeen?

Consumer complaints concerning price gouging and unfair, or unlawful business practices in the Killeen can be filed with the Consumer Protection Division of the Texas Office of the Attorney General. You can file a complaint with the division online or by downloading, printing, completing, and mailing a consumer complaint form to:

• Office of the Attorney General
• Consumer Protection Division
• P.O. Box 12548
• Austin, TX 78711 - 2548

Once a consumer complaint is received, the Consumer Protection Division of the Texas Office of the Attorney General will review the complaint to determine whether the business was involved in any illegal activity, and the best action to take to resolve the complaint. In many cases, the division resolves a consumer complaint through mediation. However, the division may file a civil lawsuit against a business when it determines that the business is guilty of an unfair or unlawful business practice. Note that the division can only take actions for public interest, and not on behalf of the complainant. In addition to this, residents of Killeen must also understand that the Consumer Protection Division of the Texas Office of the Attorney General can not represent them in any legal proceedings. Similarly, filing a complaint with the division does not guarantee that you will be fully compensated for all that you lost to the business. If you want full monetary compensation to be paid by the business, you can file the matter in an appropriate court. You can file matters of not more than $20,000 as small claims. You can file a small claim in Killeen in person at:

• Justice of Peace Courts
• Precinct 4, Place 2
• 301 Priest Drive
• Killeen, TX 76542

Lastly, residents of Killeen can also report matters involving criminal activities to Killeen Police Department by calling (254) 501- 8830.