Get Quotes from Top TV Repair Services in Dallas, TX

Questions to Ask Before Hiring a TV Repairman in Dallas

An LED TV has an average lifespan of 40,000 to 60,000 hours or around 4.5 to 6.8 years. If your TV develops a defect, it's crucial to employ a qualified TV repair specialist to conduct any repairs. Unlike do-it-yourself efforts, hiring a factory-trained TV technician assures you that the work will be completed per the manufacturer's guidelines and that your TV will get the best workmanship possible. A qualified TV repairman should be capable of:

  • Avoid dangers related to TV maintenance.
  • Keep the warranty on your TV in force.
  • Make use of genuine components.
  • Saving you money with prompt maintenance

Asking any potential technicians the following questions is the best way to choose a qualified and experienced TV repairman in Dallas who can finish your repair effectively and without adding any extra costs:

Do You Repair All Types of TVs?

TVs are made with a number of technologies and are available in a variety of shapes and sizes. In light of the following crucial characteristics, it is therefore imperative to ensure that any TV repairman you are contemplating is knowledgeable about the brand and type of your damaged TV. Some of the features to look out for include:

  • Screen Type: Flat or curved screens are the most typical types of screens found in contemporary TVs. Contrary to flat displays, which generally need you to sit directly in front to achieve the perfect viewing angle, curved screens offer the advantage of giving you a good view no matter where you are in the room.
  • Technology Type: The most popular TV technologies include the ones listed below:
    • Direct View/Cathode-Ray Tube (CRT) Model: The Direct View/Cathode-Ray Tube (CRT) model is one of the earliest varieties of commercially accessible TVs. They first gained popularity in the 1960s and may be identified by their size, diminutive screens, and high energy consumption. They have a higher refresh rate than future TVs, are far less expensive, and work with any resolution or device.
    • Plasma: These TVs are more affordable than tube TVs and provide sharper and more contrasted images. But over time, these TVs' resulting image quality has a tendency to deteriorate.
    • Digital Light Processing (DLP): This is a technology that has replaced plasma TVs and is typically more durable, lighter, and thinner than plasma TVs. However, there are no longer many new brands of these TVs readily available.
    • Liquid Crystal Display (LCD): These TVs are small, light, and consume little power. However, they often have slower refresh and response rates than tube and plasma TVs, and their view angles are poor.
    • Light Emitting Diode (LED): These TVs provide clearer and higher-quality images while being even more energy-efficient than LCD TVs. However, they do cost more money. OLED, Mini-LED, QLED, and AMOLED TVs are more modern incarnations of comparable TV technology that provide even better visuals while using less electricity.
  • Brand or Model-Specific Extras: Voice Activation, High Dynamic Range, Ultra-High Definition, and Internet connectivity/Smart TVs are all extras that are specific to a particular manufacturer or model.

Given this, it is imperative to ensure the TV repairman you choose is qualified to handle any issues with your particular brand and model of TV. You and the TV repair expert should reach a formal agreement and ratify it before they begin any work.

Do You Deal with All the Brands of TV?

Before entering into any agreements with the company, ensure that the experts are familiar with your TV's specific make and model because not all brands utilize the same specifications and features in their TVs. In Dallas, a large variety of TV brands are easily accessible, such as:

Brand Highlights Drawbacks Calling Card
Samsung Impressive TV quality
4K & 8K options
Smart TV options
Tizen Os
Expensive QLED and QD-OLED
Sony Great sound and picture quality
HDR and Smart TV options are readily available
Eco-friendly
Google OS
Expensive Cognitive Processor XR Chip and mini-LED
LG Sleek designs
Affordable models
Smart TV options
Web OS
No HDR 10+ support OLED
Hisense Great value at low prices
Sizes of up to 100" available
Processing issues Variety
TCL Roku and Google compatible
Up to 8K
Affordable options
Processing and picture quality may not be up to par with pricier models Value
Vizio Affordable
4K resolutions
SmartCast
OS may lag and be buggy Quantum

It is important to note that there are numerous qualified TV repair professionals in Dallas who are equipped to handle a variety of TV brands and operating systems. To be safe, it is a good idea to make sure the technician who will be repairing your TV has a lot of experience with TVs of your particular brand, operating system, and screen kind.

Can You Advise if I Repair or Replace My TV?

When a problem arises with your TV, deciding whether it should be repaired or replaced is important. Its expected lifespan is one of several factors that will influence the response to this. Under moderate use, the typical lifespan of several contemporary TV brands is 10-15 years. Despite the fact that it is typically less expensive to fix a broken TV than to replace it, there are a few uncommon circumstances where a complete replacement can be the better choice. Examples of situations include:

  • The television panel is the issue.
  • The TV has sustained significant damage.
  • There is a defect in the TV's hardware.
  • You've already made several attempts to fix the problem.
  • Your television is older than ten years.

Getting hold of trustworthy and dependable TV repair professionals in Dallas increases the possibility that they will be open and honest with you regarding whether your TV issue can be solved or whether you need to replace the TV. You can also determine whether the issue with your TV is worth addressing by performing the following to prevent being duped by dishonest TV repairmen who are more interested in charging you for diagnostic and service costs:

  • Troubleshooting: For information on model-specific issues and potential solutions, consult the TV's user manual and the manufacturer's website. Look up the make and model of your TV online, along with a description of the issue if this doesn't fix it.
  • Cost Analysis: Determine the cost of repairing the TV's problem and compare it to the cost of buying a new TV. As many of the respected TV repair businesses in the Phoenix area provide free pricing estimates, you can obtain this information from up to three different businesses.
  • Other Things to Think About: You should compare TV quality and see if there are any solutions, such as purchasing an adaptor, to the problem. Additionally, if you're moving into a newly constructed or renovated home, you should purchase a brand-new TV rather than using one you already have.

Are All Your Repair Experts Certified?

To assess their suitability for the job, find out if your top-choice TV specialists have the required technical training and hold any required professional certificates. In the Dallas area, qualified TV repair specialists usually receive formal education and certifications from worldwide organizations and local trade schools like:

  • The Electronics Technicians Association International
  • The International Society of Certified Electronic Technicians

No matter what certifications a TV repair technician claims to have, always keep in mind that you shouldn't accept a person's credentials at face value. You should also make sure the TV repair company you select can get in touch with your TV brand's manufacturer directly and request any necessary technical support.

Do You Offer Same-Day Repair Services?

A TV is typically on in American homes for 6 hours and 47 minutes. Given that the majority of Americans love their TVs, finding out how quickly your broken TV will be fixed is essential. Depending on how severe the problem is, your TV may or may not be repaired and delivered the next day. Typical TV faults include:

  • Disproportionate pictures
  • Distorted images
  • Fuzzy screen
  • Grayed-out display
  • Internet connection has been lost.
  • It shuts off automatically
  • Leakage of color
  • Lines on the TV screen.
  • No audio or visual
  • The remote is no longer functional
  • Unfitting pictures
  • Unsynchronized audio or video

Even though many of these issues may appear to be minor, it is generally a good idea to get a guarantee from your TV repairman that the issue can be resolved in a single day. Ask the TV repairman if the broken TV can be mended at home or if it needs to be brought to his business. Some frequent TV repairs that must be completed at the TV repairman's shop generally require longer than one day for effective service delivery and include:

  • Replacements for broken screens
  • Replacements for dead motherboards
  • Replacements for fried circuit boards
  • Replacements for TV panels

Do not work with a TV repairman who seems reluctant to provide you with a specific time frame for the repair or a ballpark figure for the costs you might incur if the repairs take more than a day.

Do You Hold the Relevant License for TV Repair Technicians?

In Dallas, repairing electronics like smartphones, tablets, laptops, and televisions calls for a Dallas Repair License. The Department of Code Compliance's Consumer Protection Division is in charge of overseeing this license. TV repair technicians must submit an application to this Department in order to obtain a license.

Regardless of whether the TV repair service is a sole proprietorship, partnership, or another type of business structure, it is imperative that it be registered with the city's County Clerk's Office or incorporated by the Texas Secretary of State. A legitimate company name communicates the organization's legitimacy and makes it easier to put your faith in them to deliver top-notch services.

It is critical to confirm that your TV repair service possesses the fundamental skills necessary for any form of business. The following actions need to be taken by the business before registering:

  • They must complete the DBA form for each place they plan to do business.
  • Once the paperwork has been filed and the uniqueness of their business name has been established, they need to check with the neighborhood office to request a certified copy of their DBA.

Dallas's expert TV repair specialists also provide the following additional appliances and electronics-related services to interested clients:

TV mounting and installation:
$165 - $177
TV setup:
$50 - $130 per hour
Smart device setup:
$150 - $1,510
Remote repair:
$10 - $55
Phone repair:
$50 - $650
Computer repair:
$100 - $1,000
VCR system repair:
$45 - $135
Home projector repair:
$125 - $385
Home theater and sound bar repair:
$100 - $320
Household appliance repair:
$50 - $460

It is essential to realize that the brand and model of the appliance in question have a significant role in the actual cost of any repair services. However, before selecting your preferred TV repair company, be careful to ask if they give any other services. Also, ensure to bargain over the prices for these services so as to get a good number.

Do You Offer Genuine Spare Parts?

It is vital to ensure that the TV repairman you have picked has access to high-quality Original Equipment Manufacturer (OEM) TV parts in addition to checking that they are technically proficient. Even though these parts are typically more expensive than generic parts, the following advantages make them worthwhile:

  • They benefit from scientific developments.
  • You are given access to the manufacturer's knowledge through them.
  • They increase safety.
  • Identification, ordering, and refilling are made simple.
  • They uphold and keep your warranty in force.
  • Since they work with your TV, they will last longer.

Such advantages make your repaired TV function effectively, saving you money over time. Before you call a repairman, be informed that genuine OEM parts for your TV might not always be accessible. This typically occurs when the official production of specific components has ceased or when they are unavailable in a particular area. You might not have an option but to use generic parts in some situations. The delivery of the necessary components for the job could take up to three or four business days, depending on their accessibility and whether they can be acquired locally.

Are Your Repair Services Covered by a Warranty?

You can be confident that your TV repair was completed expertly, competently, and with high-quality authentic parts thanks to the warranties frequently provided by TV repair specialists in Dallas. This is especially true considering the legal significance of these promises. Consider it a warning sign if the potential technician is hesitant to do so. How long the warranty lasts, which typically lasts from three months to a year, depends on a number of criteria, including the technician granting it, the specific make and model of the TV in question, and other factors. But many of these warranties typically do not cover damages that happen under the following conditions:

  • Misuse, inadequate maintenance, vandalism, or natural disasters
  • Burn-in difficulties and picture retention
  • Faulty installations
  • Power line spikes
  • Damage brought on by shipping
  • Cosmetic damages
  • Ordinary wear and tear

Many manufacturers typically give consumers who need to fix problems with their warrantied TVs a list of authorized TV repairmen they can contact. It is essential to take the faulty TV to any of these authorized repairmen to avoid voiding your warranty. Depending on the problem's severity, the TV could need to be replaced entirely or sent back to the manufacturer for these adjustments.

A few electronic retailers and stores, including Walmart and Best Buy, offer extended protection plans or warranties. These go beyond the manufacturer's warranty to provide further security, like compensating for accidental damages. Similar to manufacturer's warranties, the merchant or outlet giving the extended protection plan determines its scope and coverage. The following are some advantages and disadvantages of buying an extended TV protection plan:

Pros of Extended Protection Plans Cons of Extended Protection Plans
Provides additional coverage for TVs Can be quite expensive
Can be used after the original manufacturer's warranty expires Cost doesn't usually make sense for low-end TVs
Offers extra peace of mind Repairs covered usually cost less than the actual plan

Always ask for a written copy of any warranties that are provided to you, then carefully study their terms to fully understand their conditions, and make sure you avoid taking any actions that would void them.

How to File a Complaint Against a Bad TV Repair Service in the Dallas

All consumer complaints about TV repair technicians in Dallas are handled by the Office of the Texas Attorney General. The Dallas Department of Code Compliance Consumer Protection Unit is another place to address such issues.

Scam artists and dishonest TV repairmen frequently employ the following tricks in Dallas to con unsuspecting customers:

  • Requesting upfront payment in full
  • Stating that the TV needs to be replaced as it is completely destroyed
  • Unexpectedly discovering more significant damage and seeking additional funds to fix it
  • Displaying their credentials falsely
  • Destroying other TV components on purpose to increase the cost
  • Using illicit or counterfeit components despite having been paid for genuine parts

By doing the following, you may stay away from these con artists and ensure the dependability of the TV repairman you intend to hire:

  • Ask the TV repair professionals you intend to hire for a preliminary inspection and price estimate. Before selecting a technician, examine prices from at least three sources.
  • Check that the technician is duly licensed by the Department of Code Compliance's Consumer Protection Division.
  • Keep a close eye on the technician as they perform the repair.
  • Make sure you receive a receipt for any parts you purchase.
  • Never pay the whole money beforehand for any essential TV repair services, and take the technician's request to do so as a warning.
  • Verify that a warranty will be provided to you.

By calling (800) 621-0508 or submitting an online complaint, you can inform the Office of the Texas Attorney General about dishonest or unqualified TV repairmen in Dallas.

You can also get in touch with the Dallas Department of Code Compliance Consumer Protection Unit, which looks into allegations of dishonest electronic repair business practices, by going to their office at:

Code Compliance
Administrative Office
3112 Canton Street
Dallas, TX 75226
Phone: (214) 670-5708