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How to Verify a Professional's License in Amarillo?

Professionals in the City of Amarillo are required to obtain relevant professional licenses before they can be eligible to offer their services within the city. The Texas Department of Licensing and Regulation (TDLR) oversees the licensing of several professionals in Amarillo across more than 30 license types. To verify a professional's license, you can check the TDLR's license data search portal. If you cannot find your intended professional's occupational category on the data search portal, you can contact the TDLR at (512) 463-6599 or (800) 803-9202 and report the situation. The TDLR will either assist you with properly searching the portal or redirect you to any other state agency with a more comprehensive database.

After obtaining the relevant license, some professionals are further required to satisfy other regulatory requirements before performing specific jobs in the city. For instance, construction professionals are required to obtain the appropriate permit before performing any construction-related job. Such permits can be obtained from the city's Department of Planning and Development Services (DPDS). The DPDS also provides general assistance with obtaining a permit and you can direct queries to it at (806)378-6290.

Do Amarillo Neighborhood Councils
Issue Permits?

The City of Amarillo has several neighborhoods, which are all organized into four districts. Each district has an elected representative, and all four district representatives, along with the City Mayor, constitute the Amarillo City Council. Although the City Council oversees the local governance of the City of Amarillo, it does not issue permits for home improvement or construction works. Nevertheless, the City Council continues to execute plans for the city's stability and coordination. For example, in June 2021, the City Council approved initial steps to move the city hall from its current location. Motives for this relocation include the need for bigger spaces for customer-intensive city departments and more parking spaces. Also, in August 2021, the City Council approved an agreement with a local contractor to begin the reconstruction of specific roads within the city. The reconstruction is expected to increase the city's traffic infrastructure rating, increase motorists' transport safety, and create jobs for local professionals in the construction industry.

How Do You File an Unfair Business
Complaint in Amarillo?

The City of Amarillo does not have a local process for filing complaints against a business or professional. Therefore, complaints against an Amarillo business or professional are filed at the state level with the Consumer Protection Division of the Texas Attorney General Office. You can file these complaints online or by mail. To file a complaint by mail, you have to obtain a complaint form, appropriately complete the form, and mail it to

  • Office of the Attorney General
  • Consumer Protection Division
  • P.O. Box 12548
  • Austin, TX 78711-2548

Consumer complaint forms provided by this office are available in English or Spanish.

You can also file a complaint against a professional directly with the TDLR online. Additionally, if the actions or practices of the professional or business are criminal, you can contact the Amarillo Police Department at (806) 378-3038 and file a report.

Upon receiving your consumer complaint, the relevant agency will investigate the report and may sue or penalize the business or professional. However, any legal proceedings or disciplinary penalties against a business or professional are done in the public's interest and not for your personal restitution. To pursue personal restitution, you should hire a competent attorney and consider the possibility of suing the business or professional at an appropriate civil court. Generally, such suits are initiated at the small claims division of the Potter County Justice of the Peace Court - Precinct One, which presides over suits with a maximum claim of $10,000.